PROFESIONAL SERVICE AND REPAIR
Bentonville Bicycle Company is here for you no matter what your issue may be with your bicycle. We offer several tune up packages which are the best value. We also offer diagnosis and repair on individual items such as brakes, wheels, hubs, suspension, shifting components, dropper posts and much more. We always welcome quick walk (or ride) in's for adjustments if you are out on a ride and need a little tuning, maybe new brake pads or a chain installed. Bentonville Bicycle Company adheres to manufacturer and industry standards on all repairs and service. All work is done by Brent, co owner and operator and a profesional bicycle mechanic for over 30 years. Below you will find a comprehensive breakdown of what our repair services cost and what they include.
BASIC TUNE UP-$50
Included free with the purchase of any new, regularly priced bicycle from Bentonville Bicycle Company
If your bicycle has been sitting unridden for a while, or you just want to make sure everything is functioning well this is the tune up for you. The Basic Tune Up will cover the following.
Minor wheel truing and spoke tension inspection
Minor adjustments to hub, headset and bottom bracket bearings
Inspection of all nuts and bolts to be sure everything is safe
Tire safety inspection and inflation
Chain wipe down and lubrication
Wipe down and minor cleaning of the bicycle
recommendations for future work or parts if needed
Sizing of the bicycle to the rider. Seat height and handlebar position.
60 day Guarantee on all work
PREMIUM TUNE UP-$90
Included free for 2 years with the purchase of any new bicycle $3999.00 and up from Bentonville Bicycle Company
If you are an avid mountain, gravel or road rider and want your bike performing perfectly and quietly this is the tune up for you. The Premium Tune Up includes the following.
Thorough cleaning of the bicycle including all drivetrain components
Shifting adjustments and hanger alignment
Brake adjustments including bleeding of hydraulic disc brakes
Thorough wheel truing and spoke tension inspection
inspection of all nuts, bolts, brake rotors and suspension components to be sure everything is safe
Adjustments as needed to headset, hubs and bottom bracket
Tire inspection and sealant re fresh if tubeless (sealant not included)
Shock and fork air or coil spring adjustment to proper settings for rider weight
Inspection and adjustment of rebound and compression damping on fork and shock to suit rider weight and riding style.
If new cables, housing, chain, brake pads or cassette are needed there is no installation charge.
Recommendations for future work or parts if needed.
A thorough documentation of all work done.
60 day guarantee on all work
COMPLETE BICYCLE OVERHAUL-$160-$250
You have invested hard earned money on your bicycle, keep it performing the way it should with a Complete Bicycle Overhaul.
When Brent started as a mechanic in the late 80's all overhauls were the same. The bicycle was cleaned, all hub, headset, bottom bracket and pedal bearings were cleaned and repacked, derailleurs and brakes were adjusted, Freewheel flushed with Phil Wood oil, wheels trued and, if needed, new tires, tubes, grips and or bar tape was installed.
If you have a older bicycle from this era this is still the case. Modern bikes have changed quite a bit though and so has the overhaul.
On a modern full suspension bike the overhaul ($250) includes a thorough cleaning of all components, replacing fork seals and oil, air can seals and oil (overhaul price is for service work only, seals are not included), brake bleeding and adjustment, derailleur adjustment and hanger alignment, thorough wheel truing and spoke tension inspection, tubeless sealant inspection and re fresh (sealant not included), complete bearing inspection and adjustment (if possible) and a nut, bolt and brake rotor inspection to be sure everything is safe.
Many modern sealed cartridge type bearings are non adjustable. Sometimes the seals can be carefully removed and the bearings re greased but not always. These types of bearings generally are just removed and replaced. We will inspect all these bearings when you drop off your bike and will add new bearings to the estimate if needed. There is no additional charge to install new bearings, just the cost of the parts.
Hardtail mountain bikes with a front fork only will get a reduced price ($185) and bikes with no suspension will get get an even greater reduced price ($160).
Dropper posts are a whole other animal. We will inspect them and add air or replace cables if needed but getting inside and rebuilding them is not included in the overhaul. We offer this as a separate service on most popular dropper posts. 60 day guarantee on all work.
ADDITIONAL REPAIR SERVICES
Does your bicycle just need a small repair or tune? Maybe a flat tire repaired? If our tune up services aren't what you are looking for we also offer the following services. All prices listed are for repairs only, parts not included.
Flat tire repair (new tube installation)-$10.00 per wheel
Tubeless tire install (wheel already taped)-$10.00 per wheel
Tubeless set up tape and tire install-$20.00 per wheel
Tire insert removal/install (Cush Core, etc.) $30.00 per wheel
Brake adjustment rim brake-$10.00
Brake adjustment disc brake (pad rub, loose caliper) -$10.00
Hydraulic Brake Bleed-$27.00 per brake* Note, We do not bleed or service Avid Juicy or Elixir Brakes any longer, We strongly recommend replacing these brakes.
New hydraulic disc brake installation-$45.00 internal, $30.00 external
Disc Brake pad installation-$6.00
Disc brake rotor installation-$8.00
Shift Lever Install MTB-$20.00
Shift lever overhaul $25.00
Derailleur hanger alignment-$25.00
New derailleur installation-$30.00 (includes hanger alingment)
Wheel Spot True-$15.00-no broken spokes/ Tire stays on
Wheel True-$25.00 Tire comes off
Custom wheel build (lifetime guarantee!)- $65.00 per wheel
Wheel true/replace broken spokes (up to 5)-$35.00. On a tubeless wheel this will require new rim tape and sealant (usually).
Accessory install such as racks, cycle computers, fenders, etc. -$10.00
Minor adjustments to hubs, headsets or bottom brackets-$6.00 each
Bottom bracket installation press fit or threaded-$20.00
Package bicycle for shipping-We no longer offer this service but are happy to provide you with a box free of charge.
Fork installation/cut steer tube/install crown race- $20.00
Fork Crown race install only-$7.00
Fork lower service -$45.00
Rear shock air can service and seal replacement- $45.00
Fork or shock damper service-$125-285 This includes seals, oil and any other small parts needed.
Rear suspension linkage bearing and or bushing replacement-$125.00
Rear shock DU bushing and mounting hardware replacement-$30.00
Chain installation- $7.00
Cassette or freewheel installation-$7.00
Hub bearing replacement cartridge type-Industry Nine, DT Project 321, etc. $35.00
Freehub (cassette body or driver) clean and overhaul-$25.00
Derailleur or brake cable installation- $15.00 external, $25.00 internal
Assemble bicycle from box-$50
Assemble bicycle from bare frame-$250
Disc rotor true-$8.00
Handlebar Tape Install-$20.00
Clipless pedal cleat installation-$5.00
Handlebar or stem install-$12.00
Dropper Post installation Internal-$35.00
Reverb Droppert Post bleed-$30.00
Dropper Post Cable Install $25.00 Internal $12.00 external